Artificial intelligence |
AI, chatbots, and the hotel industry Now, artificial intelligence is here to help us scratch items off our to-do lists. Canary co-founder and CEO Harman Narula — class of ‘09 from Cornell’s esteemed hotel school — goes deep on the state of hotel technology. By...
Artificial intelligence |
Customer Experience Automation CXA Therefore, there is an urgent need for further research on this topic to better understand how automation can influence consumer engagement and satisfaction, and to develop effective strategies for its implementation. A smaller...